Una

"'What feckery is this?'"Una is the senior member of the Office and leader of the London HQ Command Team.

Personal History
Una's true age is unknown, the only clue being her 30-odd-year-old son, Adam.

Career
Una has run the Office for approximately twenty years. The earliest reference of her in a management role is the late 90s.

Profile
Una is known for her fiery temperament, powerful sorcery and prolific use of the word "feck". She is also quite partial to custard creams and gin and tonics